Home Support

Support & Service

From model selection to line start-up and beyond — direct sales engineers, free sample tests and lifetime phone support come standard with every Wayboco product.

+86 18661970851

Experience Demo / Test

On-site demonstration with your parts on your line, plus a written feasibility report.

Book a Demo

Sample Testing

Send samples to our application lab — results and recommended configuration in ~5 days.

Send Samples

Training & E-learning

Free online courses from wiring basics to advanced programming for every product family.

Start Learning

Ask AI

Describe your application in plain words and get product suggestions instantly.

Ask AI

Our Support Center

Our support team is based at the Qingdao headquarters, where our engineers work closely with R&D and production to resolve customer issues quickly. From on-site testing to remote diagnostics, every request is handled by a real engineer who knows the products inside and out.

  • Direct access to application engineers — no call-center routing
  • On-site demo and testing at your facility or ours
  • Remote technical support via phone, email and video call
  • Spare parts and replacement units shipped within 48 hours
Wayboco office 1
Wayboco office 2

Frequently Asked Questions